Support
Questions about your account, messages, recipients, Trustees, billing, delivery settings or account deletion? We're here to help.
We'll respond as soon as possible.
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Message and delivery help
Get help creating, scheduling, editing or delivering messages and managing recipients.
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Human support
Your support request will be reviewed by a member of the LastMessages team.
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Protect your privacy
Please don't include passwords, payment-card information or private message content in your support request unless we specifically ask for information needed to resolve your issue.
Prefer email? Contact us at support@lastmessages.com.
Want to delete your account? Go to Delete Account.
Quick answers
How do I cancel my subscription?
Subscriptions are managed by Apple or Google. Cancel in your App Store or Google Play subscription settings. Deleting your LastMessages account does not cancel a subscription.
How does the free trial work?
You get 30 days of full access, and we'll email you a reminder about a week before it ends. Unless you cancel in your App Store or Google Play settings before then, it converts to the monthly plan at $4.99 a month.
What happens to my scheduled messages if I delete my account?
They're permanently cancelled. Messages that haven't been delivered yet can't be recovered or delivered later.
How many Trustees do I need?
By default you appoint two, and both must confirm before your after-death messages become eligible for release. You can choose one Trustee instead, or three and set how many confirmations are required.
Is being a Trustee a legal role?
No. A Trustee is a LastMessages role only. It doesn't create a legal trust, fiduciary relationship, power of attorney or executorship.
Is LastMessages a will?
No. LastMessages complements formal estate planning, but it doesn't replace a will, trust or other legal document.